Frequently Asked Questions

Got a question? Hopefully we can answer it below - if not then please get in touch and we'll be happy to help.


Do you allow candles and night lights? 

Yes but please note that the Banqueting Hall is the only room in which candles are allowed. We are happy for candles and night lights to be used outside.

Do you have an extra-person charge?

Yes. If you would like us to put an extra bed in a room for you, we do levy a charge and for current costs, please check with the office.

Do you have a reservation waitlist?

Yes, we always inform interested potential guests if their desired date becomes available.

Do you provide tennis racquets and balls? And croquet sets and bicycles?

Yes we have tennis racquets and balls and croquet sets. We also have bikes, but if you are an enthusiast, bring your own. They can be safely stored in bike racks in the courtyard, if they are precious.

Do you have driving directions?

Yes, you can download them here

How much is a taxi from the train station in Hereford?

A taxi from the station is approximately £20. If staff are available, they will come and pick you up. 

Do you have parking?

There is unlimited parking at Brinsop.

What are your check in and check out times?

Check in time varies, please contact the office for the correct times.

Is there a restaurant?

Brinsop Court is an exclusive-use country manor house with no restaurant. You have your own kitchen so you can cater for yourselves, however we can supply details of recommended caterers should you want extra help.  

 

 

Is there a good pub nearby?

Yes, the Bell at Tillington is about 1.5 miles away. 

We want to organise some team building whilst we are staying with you. What can you suggest?

View some suggestions here

Are there meeting rooms or banquet facilities?

What features are found in the rooms?

All our bedrooms are different but they are all finished to a very high uncluttered and contemporary standard. Super king size beds, Egyptian-cotton linen, plenty of towels, TVs, modern bathrooms. Very clean and very comfortable.

Do you have smoking-permitted rooms?

Smoking is only permitted outside the property.

Do you have a hot tub?

Yes we have a hot tub for six guests located in Dansey courtyard. Guests are welcome to use the hot tub although we do request that you read our disclaimer before entering.  At night noise carries a long way and we ask that you are respectful of our neighbours and keep the noise down in the early hours.  

Do you have disabled facilities?

Brinsop has a disabled ground floor superking bedroom and wetroom. We have 3 additional en-suite bedrooms suitable for people with limited mobility –all on ground level. We provide ramps for all stepped areas around our ground floor area meaning all 4 wings are accessible for any disabilities.

However, our Library and Banqueting Hall are on the 1st floor level and due to the age of the building and its listed status, there is no lift.

Can I bring my own wedding decorations?

Yes, of course you can! You are welcome to personalise and decorate the various rooms and areas of Brinsop Court to suit your chosen style for your wedding party. Please be aware that as this is a listed building we cannot allow the use of tacks, nails, pins or blue tack to affix anything to the walls and beams. If in doubt, please ask us and we will be happy to help find a solution for you. Please bear in mind that all decorations must be removed prior to your departure.

Are staff available 24 hours a day?

The on-site office is manned from 9am to 6pm. There is a 24 hour answer service by the Guest Manager on duty and any ‘Out of Hours’ requests are dealt with by the Duty Staff. 

Do you have a Concierge?

Our staff provide a full service regarding requests for reservations, restaurant suggestions, directions, taxi services and any other requirements.

Do you have room service?

We are happy to arrange room servicing at extra cost, with a little notice.

Do you have laundry services?

The property is equipped with complimentary washing and drying machines. Staff will be happy to arrange for any cleaning to be done if asked.

How far away is Hereford?

It is approximately 6 miles to Hereford. Taxi costs about £20 and the taxi we use is Ron and Mo and their number is 07970 241786.  They can collect from airports in the UK.  

What are the options for music during the ceremony and wedding breakfast?

On-site we can provide an iPod dock or Bluetooth speaker for any saved music to play, please discuss with one of the team. We can also provide contacts for Music/P.A system hire or musicians who have played at Brinsop before. 

 

Can I bring my dog?

Absolutely! We welcome all well-behaved dogs. They will appreciate lying out in front of the Aga - our only request is that they are kept off the furniture,  stay downstairs and out of the bedrooms.

Do I need to bring ancillary items such as washing up liquid, loo rolls etc?

No. We provide loo rolls, washing up liquid, dishwasher tabs, washing powder, tea towels, refuse sacks, and where applicable, kindling and firewood.

What about bed linen?

We provide 100% Egyptian cotton bed linen, towels and bathrobes.

Do we need to book the tennis court?

The tennis court is open for you to use, we do have limited tennis rackets on site. 

What utilities are included?

Electricity, oil, gas, landline telephone (for UK calls only) Freeview and WIFI at no extra cost.

Can we organise a supermarket delivery?

Asda, Sainsbury and Tesco will all deliver to Brinsop. Inform us beforehand, and we will take delivery for you and are happy to store your order away for you if you wish.

Is there a floor plan or room layout for the properties?

There certainly is, please download a PDF of the floorplan

How far in advance do we need to book for Christmas and New Year and other ‘popular’ dates? 

We do get very booked up and would recommend for popular dates you think about booking at least 12 months in advance.

If we hire the Banqueting Hall, what do we get?

The use of rectangular tables (6’ x 3’) and Lloyd Loom chairs, for our trestle tables we also provide our own white table cloths for your wedding breakfast or celebratory dinner . Please contact the office for further details.

 

A huge basket of logs, kindling and fire lighters and plenty of church candles are provided free of charge.

Following my wedding ceremony can I then bring more guests to Brinsop?

We cater for all but contact the team in advance to sort this

Is there a facility to listen to music? 

We have iPod docks available as well as a Bose bluetooth speaker.

Do you provide fishing rods?

Yes, but basic equipment. If you are an enthusiast, please feel free to bring your own.

What facilities are there for cooking in the house?

Bailey wing kitchen is large enough for you to cater for up to 26+. We have a limited supply of large saucepans and serving dishes. There are 2 Hostess trolleys for your convenience.  There is an Aga in each kitchen and alternative conventional oven.  If you are self catering for an evening in the Banqueting Hall it would make life much easier for you if you hired in additional crockery etc from Hampton Hire - our local hire company. 

When can we have access to set up/decorate the Banqueting Hall for our wedding?

The bride and groom can access the hall when they check in. 

How do we pay?

You can make your deposit and balance payments via bank transfers or by credit card. (Please note, that we don’t accept American Express). To secure your booking, we require a 25% deposit with the balance payment becoming due 6 to 8 weeks prior to arrival. 

What time do we need to finish our celebrations at night?

Live music and/or DJ are both welcome to play in the Games Room for your wedding party entertainment until Midnight. However, there is no rush to end the party and we encourage you to bring music which can be played through our system once the band or DJ has finished for the night. Bar services should call last orders by midnight.

As we are located in a rural area, we highly recommend pre-booking a taxi for the end of the night.

Is confetti allowed?

Yes, although we ask that the confetti is either natural petals or degradable rather than paper or metal. Petal throwing must take place outside on the lawns or in the Inner Courtyard.

Please ensure your wedding party guests are aware of these restrictions.

Do you allow dry ice machines (smoke machines)?

No we do not allow these on site.

Do you allow fireworks?

Yes, fireworks are allowed by a licensed company and must be by prior arrangement.

Can we release balloons and/or sky lanterns outside?

No, due to our countryside location we cannot permit these.

Are tables and chairs included in the venue hire price?

Yes - long rectangular tables and high backed Lloyd Loom chairs are included, however if round tables and different chairs are preferred these can be hired from Hampton Hire at additional cost.

Where does my wedding car access the venue?

You can be driven right up to the main doors of Brinsop Court in your wedding car.

Do you have a cake stand and cake knife?

Yes we do. Please speak to the events team for details on these.

Can we supply our own wine and champagne?

Yes you can and we do not charge a corkage fee. 

Is there a minimum number of guests required to make a booking?

No, we don’t set any lower restrictions on the number of guests you invite. 

How many guests can we seat for the Civil Ceremony?

Inside ceremonies can be held for up to 70 people in the Library, 40 max in Queen Anne Room, 75 in Banqueting Hall or 96 if you hire round tables for elsewhere. 75 in the courtyard. 

We can welcome a maximum of 120 evening guests.

Will our wedding be the only one at Brinsop Court on our wedding day?

Absolutely – you and your wedding party will have exclusive use for the duration of your booking. By offering you this exclusivity we can ensure that you have our full attention at all times during the preparation and on your big day.

Do you provide high chairs and cots for children?

We can provide high chairs and cots if necessary - we do ask you to bring your own bedding for the cots, you can choose when you make your booking

Do you allow children?

We welcome children here at Brinsop Court. It is important to note that that we are surrounded by a moat so children should be properly supervised at all times.

Can we hold a 21st birthday party here?

Please contact the team for more details, we do welcome events but would need to clarify adult's would be present at all times etc.

 

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